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FAQ

Frequently asked questions.

How this guide works, what we can help with, how availability is confirmed, and how we follow up.

Is this an official conference website?
No. KigaliConferenceGuide.com is an independent practical guide and lead-capture site. We are not an official conference organizer, venue, government body or tourism board.
Do you organize conferences?
No. We help visiting delegates and teams arrange practical local logistics, airport pickup, drivers, housing, dinners and local support, around a conference you're already attending.
Can you arrange airport pickup?
Yes. Share your flight time, passenger count and destination, and we will review availability for a meet at Kigali International Airport arrivals. Availability is confirmed manually.
Can you arrange a private driver?
Yes, for conference days, meetings, dinners, site visits and airport transfers. We review availability manually and confirm the driver and price before your trip.
Can you help a whole team?
Yes. Tell us your group size and dates and we will review transport and housing options for the team or delegation.
Can you help with corporate housing?
Yes, we can review furnished corporate housing options for visiting teams and delegations. Corporate housing is covered in more depth at KigaliCorporateHousing.com.
Can you help with furnished apartments?
Yes, for weekly or monthly conference and project stays. Furnished apartments are also covered at KigaliFurnishedApartments.com. Availability is confirmed manually.
Can you help with restaurants or dinners?
We can help coordinate business meals and group dinners around your schedule. We don't run restaurants; we help with planning and bookings where possible.
Can you help with printing, translation, or errands?
Often, yes. Tell us what you need and we will review what's possible. We don't promise every service is available.
Is availability guaranteed?
No. Nothing is guaranteed until we confirm it manually. We are availability-first: every request is reviewed before anything is confirmed.
How fast do you reply?
We follow up manually, so replies are not instant. Send your dates and details and we will come back to you. Sharing more detail helps us reply faster.
How do payments work?
Payment is arranged directly with the relevant service once your request is confirmed. We share the details during confirmation.
Do you use WhatsApp?
We collect a WhatsApp number so we can follow up with you manually. We do not send automated WhatsApp messages.
Can I request support for someone else?
Yes. Share the traveller's or team's details, dates, group size and what they need, and we will follow up to confirm.

Tell us your conference dates.

We’ll review your arrival, venue, transport, housing and local support needs manually.